Welcome to HolographicProjectionNewOne.com (hereinafter referred to as “the Website”). To ensure that you have clear instructions when shopping and receiving goods, please read the following shipping terms carefully. By using this website to purchase, you agree to these terms.
Shipping Area We currently provide shipping services worldwide. Some countries or regions may not be delivered temporarily due to logistics restrictions. Please contact our customer service staff to confirm the details.
Shipping Method We work with multiple international and local logistics companies to ensure that your order can be delivered safely and quickly. The optional shipping methods include standard shipping, fast shipping and express shipping. You can choose the appropriate shipping method at checkout, and the specific cost and estimated delivery time will be displayed based on the selected method.
Shipping Cost Shipping costs are calculated based on the following factors:
The weight and volume of the order The destination The selected shipping method We will provide detailed shipping cost information on the checkout page.
Processing Time Orders will be processed and shipped within 1-3 business days after payment is completed. Holidays or other special circumstances may cause longer processing time. The processing time does not include the shipping time, which users should consider when placing an order.
Estimated Delivery Time The estimated delivery time varies depending on the shipping method and destination. Generally:
Standard Shipping: 7-20 working days Fast Shipping: 3-7 working days Express Shipping: 1-3 working days Please note that the shipping time is an estimate and the actual delivery time may be affected by uncontrollable factors such as weather and customs clearance.
International Shipping and Customs For international orders, the recipient may need to pay customs duties, VAT or other fees in the destination country or region. These fees are borne by the buyer, and the specific taxes and fees depend on local laws and regulations. We recommend that you understand the relevant policies before placing an order.
Order Tracking We will provide a tracking number for each order. You can use the tracking number to check the order status in real time on the official website of the logistics service provider. The tracking information may be updated within 24-48 hours after shipment.
Shipping Liability and Insurance Once the order is shipped, the logistics service provider will be responsible for the safe transportation of the order. We will do our best to ensure that the order is delivered safely, but this website is not responsible for losses caused by third-party reasons (such as loss, damage, etc.) during transportation. We recommend that you choose insurance services at checkout to reduce such risks.
Signing and Inspection When the order is delivered, please make sure to carefully check the appearance and contents of the package. If you find that the package is damaged or the items are missing, please contact the logistics company or our website customer service immediately for processing. If you find any problems after signing, please contact us within 48 hours.
Transportation Abnormalities If there are transportation delays, losses or other abnormalities, please contact us in time. We will work with the logistics service provider to solve the problem for you as soon as possible. If the order cannot be delivered due to the user providing incorrect address information, this website does not bear the corresponding responsibility.
Order Cancellation and Change Before the order is shipped, you can contact customer service at any time to cancel or modify the order. Once the order is shipped, it cannot be cancelled or changed.
